Privacy Policy – Fuse Service CSN Inc. Website (fuse.club)
First published: November 21, 2025
Last updated: September 22, 2026
Fuse Service CSN Inc. (“Fuse Service CSN”, “we”, “us”, or “our”) operates the Fuse Service Club, School & Network online platforms, including:
Websites such as on https://fuse.club, edu.fuse.school, and any related landing pages or promotional
Online school and training portals (including Moodle-based platforms)
Membership and community areas, including events, webinars, and networking activities
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our websites, online courses, memberships, and related services (together, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of personal information, including data collected in the last twelve months:
Identifiers
Name
Email address
Phone number
Postal address or billing address
Account login or profile details (if you create an account)
IP address
Commercial and transaction information
Courses, memberships, events, or materials you purchase or access
Subscription details (plan type, status, renewal dates)
Payment-related information processed via Stripe (we do not see full card numbers)
History of interactions with our Services
Internet or other electronic network activity
Pages you visit and links you click
Time spent on pages and navigation paths
Browser type and version
Device type, operating system, and language settings
Referring URLs, UTM tags, and campaign parameters
Approximate geolocation data
City, region, and country inferred from your IP address
Professional or education-related information (if you choose to provide it)
Role or position in your company
Type of home services business (for example, HVAC, plumbing, electrical)
Experience level or education background
Inferences and profile information
Preferences and interests based on your activity in our courses and membership areas
Likely topics, modules, or services that may be relevant to you
We do not intentionally collect or process “Sensitive Personal Information” as defined under the CPRA, except where it is strictly necessary to provide requested services and permitted by law.
How We Collect Information
We collect information from the following sources:
Directly from you
When you fill out forms on our websites (for example, registration, contact, quote, event signup, subscription, or checkout forms)
When you create an account, enroll in a course, or join Fuse Service Club
When you participate in discussions, submit assignments, or interact inside our training platform
When you communicate with us by email, phone, chat, or messaging apps
Automatically when you use our Services
Through cookies, pixels, and similar tracking technologies on our websites
Through log files and analytics tools that measure traffic and performance
From service providers and partners
Payment processors (for example, Stripe) that confirm successful or failed payments
Customer relationship and email marketing platforms that help us manage communications
Analytics and advertising partners that provide insights on website usage and campaigns
We may combine information from these sources to improve accuracy and better understand how our Services are used.
Purposes for Using Your Information
We use the information we collect for the following purposes:
Service delivery and account management
To register your account or membership
To provide access to online courses, materials, quizzes, and certificates
To process payments and manage subscriptions
Customer support and communication
To respond to your questions and support requests
To send important notices about your account, renewals, schedules, or policy updates
Educational and membership personalization
To recommend relevant modules, materials, or events based on your activity
To personalize your learning path, content suggestions, and membership experience
Marketing, analytics, and improvement
To understand how visitors use our websites and platforms
To analyze course performance and membership engagement
To improve site navigation, content structure, and user experience
To send newsletters, event invitations, or promotional communications where allowed
Call tracking and quality control (if you contact our phone lines)
To record calls for quality and training
To store caller ID information and related call metadata
Security, fraud prevention, and legal compliance
To protect our systems, prevent abuse, and detect suspicious activity
To enforce our Terms and Conditions and other agreements
To comply with legal obligations and respond to lawful requests
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Keep you logged in and maintain session security
Remember your preferences (for example, language)
Measure traffic, usage, and performance of pages and content
Understand which campaigns or sources bring visitors to our website
These technologies may be set by us (“first-party cookies”) or by third parties that provide us with analytics or advertising services.
You can control cookies through:
The cookie banner and Cookie Settings link on our websites
Your browser settings (for example, blocking or deleting cookies)
Please note that disabling certain cookies may affect your ability to use some features of our Services.
How We Share Your Information
We do not sell your personal information for money.
We may “share” certain information with third parties for analytics, performance, and limited marketing purposes, as defined under California law. You can opt out of this sharing at any time (see “Your Privacy Rights” below).
We may share personal information with:
Service providers
Website hosting and infrastructure providers
Learning management systems and course platforms (for example, Moodle)
Payment processors (for example, Stripe)
Email and marketing service providers
Customer relationship management (CRM) tools
Helpdesk and support platforms
Chat or virtual assistant providers (for example, Newo.ai or similar tools)
Analytics and advertising partners
We may use partners such as:
Google Analytics
Google Ads
Meta Pixel (Facebook/Instagram)
Microsoft Clarity or similar tools
Search and webmaster tools (for example, Google Search Console, Bing Webmaster Tools)
These partners help us understand how our websites are used and, in some cases, may help us show more relevant information about our Services.
Call-tracking and phone systems
Call-tracking providers and telephony systems that record calls or store caller ID information
Business operations and compliance
Professional advisors (for example, lawyers, accountants) as needed
Government authorities or law enforcement when required by law
We require our service providers to protect your personal information and use it only for the services they perform on our behalf.
SMS Communications and Mobile Information
If you separately and affirmatively opt in to receive text messages from Fuse Service CSN Inc., we may send you recurring marketing text messages, including special offers, discounts, event invitations, membership information, and educational program announcements.
Your consent to receive marketing text messages is voluntary and is not a condition of any purchase, membership, or use of our Services. Message frequency varies. Message and data rates may apply according to your wireless carrier’s plan.
You may opt out at any time by replying STOP to any message. After you reply STOP, we may send one final message confirming that you have been unsubscribed. You will not receive further marketing text messages unless you opt in again. For assistance, reply HELP or contact us at info@fuse.club.
To operate and administer our messaging program, we may collect and retain your mobile phone number, consent status, the date, time, method, and source of your consent, message history, and opt-out requests. We use this information to deliver messages, manage subscriptions, maintain consent records, respond to requests, and comply with applicable laws and messaging requirements.
No mobile information will be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Information may be disclosed to service providers that support our messaging program, such as customer service providers, messaging platforms, telecommunications carriers, and CRM providers, solely to provide services on our behalf. SMS opt-in data and consent will not be shared with third parties for unrelated purposes.
Any broader data-sharing language elsewhere in this Privacy Policy expressly excludes mobile information, SMS opt-in data, and messaging consent from disclosure to third parties or affiliates for marketing or promotional purposes.
Call-Tracking and Recorded Calls
If you call our sales or support numbers:
Your calls may be recorded for quality assurance, training, and dispute resolution
We may store caller ID, call time, duration, and related metadata
These records may be processed by trusted phone or call-tracking providers
By contacting our phone lines, you consent to this call recording and processing, where allowed by law.
Data Retention
We keep personal information only for as long as necessary to:
Provide you with Services and maintain your account or membership
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements
Retention periods vary depending on the type of data and the context of collection. For example:
Course records and membership history may be kept while your account is active and for a reasonable time after
Payment-related records may be kept for the periods required by tax and financial laws
Support tickets and communications may be kept to improve our service and for legal protection
When personal information is no longer needed, we will delete it or anonymize it, unless we are legally required to keep it longer.
Your Privacy Rights (California and Other Regions)
If you are a California resident, you have rights under the CCPA/CPRA, including:
Right to know what personal information we collect, use, and disclose
Right to access a copy of the personal information we hold about you
Right to delete personal information, with certain legal exceptions
Right to correct inaccurate personal information
Right to limit the use of sensitive personal information (if applicable)
Right to opt out of sale or sharing of personal information
Right to non-discrimination for exercising your privacy rights
Similar rights may be available to you under other privacy laws, depending on where you live.
How to Exercise Your Rights
You can exercise your privacy rights by:
Using the “Do Not Sell or Share My Information” page (linked in the footer of our websites), or
Contacting us by email: info@fuse.club
When you submit a request:
We may ask for additional information to verify your identity
We will confirm receipt of your request within ten days
We will respond to your request within forty-five days, or inform you if more time is needed as permitted by law
You may also designate an authorized agent to submit requests on your behalf, where allowed by law.
Notice at Collection
When you fill out forms, create an account, purchase a course, or submit contact details, we collect the information you provide (such as name, email, phone, and message) in order to:
Process your request or order
Provide access to our educational Services and memberships
Communicate with you about your account, course progress, or events
Near our forms, we may display a short notice such as:
“We collect the information you submit for the purpose of providing our services and contacting you about your request. See our Privacy Policy for details.”
By submitting the form, you acknowledge this Notice at Collection and confirm that you have read or had the opportunity to read this Privacy Policy.
Children’s Privacy
Our Club, School, and Network Services are designed for adults involved in home services businesses and related professions.
We do not knowingly collect personal information from children under the age of thirteen. If we learn that we have collected personal information from a child under thirteen without proper consent, we will delete that information as soon as reasonably possible.
If you believe a child has provided us with personal information, please contact us at
How We Protect Your Information
We use administrative, technical, and physical safeguards to help protect your personal information, including:
HTTPS/TLS encryption for data in transit between your browser and our websites
Access controls and authentication for our internal systems and platforms
Secure data storage with reputable hosting providers
Regular monitoring for suspicious activity and potential vulnerabilities
Contracts and oversight for third-party service providers that handle personal data
Internal policies and staff training on privacy and security
No method of transmission or storage is completely secure, but we work to maintain a level of security appropriate to the nature of the data we process.
International Transfers
Our Services are operated primarily from the United States. If you access our websites from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located.
By using the Services, you understand that your information may be subject to the laws of these jurisdictions, which may differ from the laws of your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will:
Post the updated version on our websites, and
Update the “Last updated” date at the top of this page
If changes are material, we may also notify you by email or through a notice on our websites. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Fuse Service CSN Inc.
Email:
Phone:
Fuse Service: Club, Sсhool & Network (408) 689-6288
Address: 2222 Ronald St, Santa Clara, CA 95050
We will do our best to respond promptly and help you with your request.